Full fire, smoke, soot, and odor restoration — documented for your claim.
Pricing: Insurance / deductible-based
IICRC-Certified
WRT · ASD · FSRT
24/7 Emergency Response
On-Site Within the Hour
Insurance Direct Billing
You Pay Your Deductible
After a fire, the damage goes far beyond the flames — soot, smoke residue, acidic deposits, and pervasive odor continue attacking surfaces long after the fire is out. Firewater Damage Restoration is IICRC-certified in fire and smoke restoration, coordinating the entire project from emergency board-up and contents cleaning through final odor removal, all documented for your insurance claim.
Our fire and smoke restoration technicians follow IICRC standards for soot removal, cleaning, and deodorization.
We secure the structure immediately after the fire to prevent further damage, weather intrusion, and trespass.
Smoke-damaged contents are inventoried, packed out, and restored off-site when possible using specialized cleaning methods.
We photo-document the loss, scope, and every phase of restoration, then coordinate directly with your adjuster.
We respond 24/7 to secure the structure — boarding up openings, tarping damaged roofs, and addressing safety hazards — to prevent weather intrusion, trespass, and further damage before restoration begins. This emergency stabilization is also a policy requirement your carrier expects.
Our IICRC Fire & Smoke Restoration (FSRT) certified team assesses charred, heat-damaged, soot-covered, and odor-affected areas and contents, then documents the full scope with photos and a room-by-room restoration plan built for your insurance adjuster.
Salvageable contents are inventoried, photo-documented, and packed out for off-site specialized cleaning — ultrasonic, ozone, or material-specific methods. Non-salvageable items are documented for replacement per your policy, with everything recorded for the contents claim.
We remove acidic soot and smoke residue from structural surfaces using the correct method for each material — dry cleaning sponges, chemical sponges, or wet cleaning — before the residue can etch and permanently stain finishes. Proper IICRC-standard cleaning protects both the property and the claim.
We neutralize smoke odor at the molecular source using thermal fogging, ozone generation, and hydroxyl treatment, and clean the air handling system so odor and residue are not recirculated — true deodorization documented for your adjuster.
As a Division of CASA General Contractor, we complete sealing, reconstruction, and finishes, then conduct a final walk-through and deliver complete claim documentation. We coordinate directly with your carrier and adjuster and bill covered work to the insurance company — you typically pay only your deductible.
Not sure which service is right for your situation? Use this quick comparison to find the best fit, then call us to start your claim.
| Service | Best For | Pricing | Turnaround |
|---|---|---|---|
| Water Damage | Burst pipes, appliance leaks, roof leaks, overflows | Insurance / deductible-based | Same-day response · 3–5 day dry |
| Fire Damage | Kitchen fires, electrical fires, partial losses, smoke damage | Insurance / deductible-based | Same-day response · varies by scope |
| Flood Cleanup | Storm flooding, rising water, overflow, backup | Insurance / deductible-based | Same-day response · 3–7 day dry |
| Mold Remediation | Visible mold, musty odors, post-water-loss mold, hidden growth | Varies — call for estimate | Varies by scope |
| Odor Control | Smoke odor, pet odor, biological odors, musty/moisture odors | Varies — call for estimate | Varies by source |
| Smoke Damage | Soot residue, smoke odor, ash deposits, post-fire cleanup | Insurance / deductible-based | Same-day response · varies by scope |
| Storm Damage | Wind damage, hail damage, fallen trees, storm water intrusion | Insurance / deductible-based | Same-day response · varies by scope |
| Sewage Cleanup | Sewer backups, toilet overflows, rising water, septic backup | Insurance / deductible-based | Same-day response · 2–5 day dry |
| Structural Drying | Post-extraction drying, wet framing, cavity drying, monitoring | Insurance / deductible-based | 3–7 day typical dry |
| Contents Pack-Out | Fire, water, or smoke-affected contents; clearing the work area | Insurance / deductible-based | Same-day response · varies by scope |
"Our water heater burst and flooded the hallway and two bedrooms at 11pm. Firewater was here within the hour, extracted the water, and had the drying equipment running that night. They documented everything for our insurance and the claim went smoothly. Lifesavers."
"A kitchen grease fire left soot all over the house and a terrible smoke smell. Firewater boarded up the damaged window, cleaned every surface, and ran ozone treatment. You would never know there was a fire. They worked directly with our adjuster the whole way."
"After the spring storms, water came in through the roof and ran down an interior wall. Firewater tarped the roof that same evening and started drying the next morning. The daily moisture reports made our insurance claim easy to get approved."
"Professional, fast, and thorough. The mitigation team explained the water category, mapped the moisture every day, and confirmed the structure was dry before they removed the equipment. Highly recommend Firewater."
"We had a sewage backup in the basement bathroom — gross. They came out fast in full PPE, contained the area, removed the affected materials, and sanitized. Felt safe letting them handle it. Insurance covered it and they billed the carrier directly."
"Firewater packed out our smoke-damaged contents, inventoried everything, cleaned what could be saved, and stored it until the rebuild was done. When they brought it all back it was clean and organized. Above and beyond."
"Mold in a guest bathroom closet from a slow leak. They contained the room under negative pressure, removed the affected drywall, and verified it was clear before closing up. No more musty smell. True professionals."
"Firewater was prompt, certified, and very well equipped to handle our water loss. The whole process from emergency response to dry standard was smooth from start to finish, and the documentation made the claim painless."
Immediately. Soot and acidic smoke residue begin etching and discoloring surfaces within hours. Call us at 214-384-4554 right away — we board up and begin stabilization 24/7.
Most homeowners policies cover fire and smoke damage. We document the full loss and coordinate directly with your carrier and adjuster.
Yes, when done correctly. We neutralize odor at the source using thermal fogging, ozone, and hydroxyl generation — not just surface masking.
Many smoke-affected contents can be restored with specialized cleaning. We inventory, pack out, and restore salvageable contents off-site.
Fire restoration addresses charred and heat-damaged materials; smoke restoration addresses soot, residue, and odor that travel far beyond the burn area. We handle both as one coordinated project.
It varies widely by scope — a small contained kitchen fire may take a week, while a larger loss can take several weeks. We give you a clear timeline after assessment.
Yes. We photo-document every phase, provide a detailed scope, and coordinate directly with your insurance adjuster throughout the project.
24/7 emergency response. IICRC-certified, insured, and ready to help right now.