Neutralize odor at the source — not just mask it.
Pricing: Varies — call for estimate
IICRC-Certified
WRT · ASD · FSRT
24/7 Emergency Response
On-Site Within the Hour
Insurance Direct Billing
You Pay Your Deductible
Lingering odors from smoke, pets, biological sources, or moisture can make a property feel unlivable. Firewater Damage Restoration identifies the source of the odor and neutralizes it using thermal fogging, ozone, and hydroxyl generation — true deodorization that breaks down odor molecules rather than covering them up.
We find where the odor originates — in materials, HVAC, or hidden spaces — before treating it.
Thermal fogging recreates the smoke penetration pattern to neutralize odor in every crevice where it traveled.
We use ozone and hydroxyl generation to break down odor molecules at the source for true deodorization.
Odors live in ductwork. We treat the air handling system so the odor is not recirculated.
We locate the odor source and the materials or systems it has penetrated.
We clean the surfaces and materials carrying the odor before treatment.
We apply the right deodorization method — thermal fogging, ozone, or hydroxyl — for the odor type.
We confirm the odor is eliminated at the source and the space is returned to normal.
Not sure which service is right for your situation? Use this quick comparison to find the best fit, then call us to start your claim.
| Service | Best For | Pricing | Turnaround |
|---|---|---|---|
| Water Damage | Burst pipes, appliance leaks, roof leaks, overflows | Insurance / deductible-based | Same-day response · 3–5 day dry |
| Fire Damage | Kitchen fires, electrical fires, partial losses, smoke damage | Insurance / deductible-based | Same-day response · varies by scope |
| Flood Cleanup | Storm flooding, rising water, overflow, backup | Insurance / deductible-based | Same-day response · 3–7 day dry |
| Mold Remediation | Visible mold, musty odors, post-water-loss mold, hidden growth | Varies — call for estimate | Varies by scope |
| Odor Control | Smoke odor, pet odor, biological odors, musty/moisture odors | Varies — call for estimate | Varies by source |
| Smoke Damage | Soot residue, smoke odor, ash deposits, post-fire cleanup | Insurance / deductible-based | Same-day response · varies by scope |
| Storm Damage | Wind damage, hail damage, fallen trees, storm water intrusion | Insurance / deductible-based | Same-day response · varies by scope |
| Sewage Cleanup | Sewer backups, toilet overflows, rising water, septic backup | Insurance / deductible-based | Same-day response · 2–5 day dry |
| Structural Drying | Post-extraction drying, wet framing, cavity drying, monitoring | Insurance / deductible-based | 3–7 day typical dry |
| Contents Pack-Out | Fire, water, or smoke-affected contents; clearing the work area | Insurance / deductible-based | Same-day response · varies by scope |
"Our water heater burst and flooded the hallway and two bedrooms at 11pm. Firewater was here within the hour, extracted the water, and had the drying equipment running that night. They documented everything for our insurance and the claim went smoothly. Lifesavers."
"A kitchen grease fire left soot all over the house and a terrible smoke smell. Firewater boarded up the damaged window, cleaned every surface, and ran ozone treatment. You would never know there was a fire. They worked directly with our adjuster the whole way."
"After the spring storms, water came in through the roof and ran down an interior wall. Firewater tarped the roof that same evening and started drying the next morning. The daily moisture reports made our insurance claim easy to get approved."
"Professional, fast, and thorough. The mitigation team explained the water category, mapped the moisture every day, and confirmed the structure was dry before they removed the equipment. Highly recommend Firewater."
"We had a sewage backup in the basement bathroom — gross. They came out fast in full PPE, contained the area, removed the affected materials, and sanitized. Felt safe letting them handle it. Insurance covered it and they billed the carrier directly."
"Firewater packed out our smoke-damaged contents, inventoried everything, cleaned what could be saved, and stored it until the rebuild was done. When they brought it all back it was clean and organized. Above and beyond."
"Mold in a guest bathroom closet from a slow leak. They contained the room under negative pressure, removed the affected drywall, and verified it was clear before closing up. No more musty smell. True professionals."
"Firewater was prompt, certified, and very well equipped to handle our water loss. The whole process from emergency response to dry standard was smooth from start to finish, and the documentation made the claim painless."
In most cases yes, when the source materials are properly cleaned and the odor is neutralized with thermal fogging, ozone, or hydroxyl treatment rather than masked.
Masking covers an odor with a stronger scent temporarily. Neutralizing breaks down the odor molecules at the source so the odor is actually gone.
Ozone is effective but requires the space to be unoccupied during treatment. We follow safety protocols and ventilate thoroughly before re-entry.
Yes. We identify the source, clean the affected materials, and neutralize lingering odor molecules with the appropriate method.
If the source is fully removed and treated, the odor should not return. If the source is ongoing — like an active moisture problem — we identify and document it for resolution.
Most residential deodorization is completed in one to two days depending on the source and method. We give you a clear timeline after assessment.
Yes — odors often recirculate through the air handling system. We treat the ductwork so the odor is not pushed back into the space.
24/7 emergency response. IICRC-certified, insured, and ready to help right now.