24/7 Emergency Damage Restoration in DFW
A burst pipe, a kitchen fire, or storm water pouring in doesn't wait for a convenient time — and neither do we. Firewater Damage Restoration provides 24/7 certified emergency response across the Dallas–Fort Worth metroplex, getting an IICRC-certified mitigation specialist to your door fast so a loss never turns into a catastrophe.
Why DFW Homeowners Count on 24/7 Response
Firewater is based in Rowlett, which means a certified mitigation specialist is minutes away — not hours — from anywhere in the DFW metroplex. Whether you live in Rockwall, Garland, Plano, or out toward Terrell, we can typically reach you the same day you call, often within the hour.
When you call Firewater, you reach a live person who understands restoration, dispatches a certified team, and gets mitigation started immediately to limit secondary damage.
- 24/7 emergency response, 7 days a week
- Certified mitigation specialist on-site within the hour across DFW
- A live person on the phone — not a call center
- Stocked response vehicles ready to begin mitigation immediately
Common Emergencies We Respond To
Our emergency response teams arrive prepared to stabilize any loss the same day you call — including:
- Burst supply lines and appliance failures
- Kitchen, electrical, and heater fires
- Storm water intrusion and wind/hail damage
- Sewage backups and Category 3 water
- Roof leaks and overflows causing active water damage
- Post-fire board-up and securing
How Our Emergency Process Works
Call 214-384-4554 and tell us what's happening. We dispatch a certified team, stabilize the loss to stop further damage, document the scope, and begin mitigation — coordinating with your insurance adjuster from the first hour.
Serving Every DFW Community
We cover the entire Dallas–Fort Worth metroplex from our Rowlett base, including Rockwall, Garland, Mesquite, Plano, McKinney, Allen, Wylie, Sachse, Forney, Terrell, and the surrounding communities. Wherever you are in DFW, Firewater is close by.
Certified, Insured & Trusted in DFW
When you hire Firewater Damage Restoration in DFW, you're working with an IICRC-certified, insured, and accountable team — not a handyman or a call center.
IICRC-Certified Firm
WRT · ASD · FSRT CertifiedCertified by the Institute of Inspection Cleaning and Restoration Certification in water, structural drying, and fire & smoke restoration.
Fully Licensed & Insured
General liability & workers' compEvery technician is fully insured and covered, so your home and property are protected on every visit.
Neighborhood-Trusted in DFW
4.9★ · 180+ Google reviewsRecognized by homeowners across the DFW metroplex for fast, certified response and full claim documentation.
A Division of CASA General Contractor
Mitigation to full rebuildOne accountable team manages the entire loss — from emergency mitigation through complete reconstruction.
24/7 Emergency Response — Your Questions
"Our water heater burst and flooded the hallway and two bedrooms at 11pm. Firewater was here within the hour, extracted the water, and had the drying equipment running that night. They documented everything for our insurance and the claim went smoothly. Lifesavers."
"A kitchen grease fire left soot all over the house and a terrible smoke smell. Firewater boarded up the damaged window, cleaned every surface, and ran ozone treatment. You would never know there was a fire. They worked directly with our adjuster the whole way."
"After the spring storms, water came in through the roof and ran down an interior wall. Firewater tarped the roof that same evening and started drying the next morning. The daily moisture reports made our insurance claim easy to get approved."
"Professional, fast, and thorough. The mitigation team explained the water category, mapped the moisture every day, and confirmed the structure was dry before they removed the equipment. Highly recommend Firewater."
"We had a sewage backup in the basement bathroom — gross. They came out fast in full PPE, contained the area, removed the affected materials, and sanitized. Felt safe letting them handle it. Insurance covered it and they billed the carrier directly."
"Firewater packed out our smoke-damaged contents, inventoried everything, cleaned what could be saved, and stored it until the rebuild was done. When they brought it all back it was clean and organized. Above and beyond."
"Mold in a guest bathroom closet from a slow leak. They contained the room under negative pressure, removed the affected drywall, and verified it was clear before closing up. No more musty smell. True professionals."
"Firewater was prompt, certified, and very well equipped to handle our water loss. The whole process from emergency response to dry standard was smooth from start to finish, and the documentation made the claim painless."
Talk to a Firewater Specialist Now
Skip the form. Call Firewater directly and a certified mitigation specialist will answer, assess your loss, and get a crew rolling — fast.
214-384-455424/7 emergency response across DFW, TX